Privacy policy
MayaKoBasket operates this website and online store, including all related products, services, content, and features to provide customers with a convenient online gifting experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping or recipient address
Payment Information
Payments are securely processed through third-party payment providers such as Shopify Payments, PayPal, Stripe, or other payment gateways. We do not store your full credit card information on our servers.
Order Information
- Products purchased
- Order history
- Delivery details
- Customer support requests
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website activity and interactions
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange deliveries in Nepal
- Provide customer support
- Send order updates and confirmations
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Communicate promotional offers or updates (you may unsubscribe anytime)
Sharing Your Information
We may share limited information with trusted third parties necessary to operate our business, including:
- Shopify
- Payment providers
- Delivery partners
- Website analytics providers
- Customer support tools
We do not sell or rent your personal information to third parties.
Shopify
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.
Your information may be stored through Shopify’s secure systems and protected by industry-standard security measures.
To learn more about how Shopify handles data, please visit:
Shopify Privacy Policy
Cookies & Analytics
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and performance
- Remember customer preferences
- Provide a better shopping experience
You may disable cookies through your browser settings, though some website features may not function properly.
Data Security
We take reasonable measures to protect your personal information. However, no online platform or internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact us using the information below.
Children’s Privacy
Our services are not intended for children under the age of majority. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or business changes. Updated versions will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
MayaKoBasket
Email: mayakobasket@gmail.com
Phone: +1 (519) 381-9539
Business Address:
983 Laporte St
Gloucester, ON K1J 7B2
Canada